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Shipping & Returns
Island-wide delivery in 2–4 working days. Colombo & suburbs next day for orders placed before 12 PM. Delivery is free on orders over LKR 15,000.
Delivery
Delivery options
- LKR 450Free over LKR 15,000
Standard Delivery
Island-wide via courier
2–4 working days - Free
Store Pickup
Collect from our Colombo studio
1–2 working days
- Orders are packed and handed to our courier partner within one working day. Orders placed on Sundays or public holidays leave the studio the next working day.
- You’ll receive a confirmation email with your order number, and a dispatch update with tracking details once your parcel is on its way.
- Signed in? Follow every order in Your Orders. Guests can use the private link in their confirmation email.
- Please make sure someone is available to receive the parcel and that your phone number is correct — our courier will call before delivery.
Payment
Pay the way you prefer
Cash on Delivery
Pay the courier in cash when your order arrives, anywhere in Sri Lanka.
Bank transfer
Transfer the total using your order number as the reference. We dispatch as soon as the payment clears.
All prices are in Sri Lankan Rupees (LKR) and include applicable taxes. The delivery fee is calculated at checkout before you pay.
Returns
7-day returns & exchanges
7-day return and exchange on unworn items with original tags.
- 1
Tell us
Message us within 7 days of delivery with your order number and the item you’d like to return or exchange.
- 2
Pack it
Keep the item unworn and unwashed, with the original tags attached, in its VEXOR packaging if you still have it.
- 3
Send it back
We’ll arrange a courier collection, or you can drop it at our Colombo studio during opening hours.
- 4
Swap or refund
Exchanges ship as soon as the return is checked. Refunds are processed within 5–7 working days.
Exchanges
Need a different size or colour? Tell us what you’d like and we’ll arrange the swap, subject to stock. If your new size is sold out, we’ll offer a refund instead.
What can’t be returned
Items marked Final Sale, pieces that have been worn, washed or altered, and accessories such as caps, beanies and sunglasses once the hygiene seal or tags are removed.
Damaged or incorrect item?
We’re sorry. Let us know within 48 hours of delivery with a photo and we’ll send a replacement or refund in full, including delivery — no need to wait for the return to arrive.
Refunds
How refunds work
- Cash on Delivery orders are refunded by bank transfer to the account you provide.
- Bank transfer orders are refunded to the account the payment came from.
- The original delivery fee is refundable only when the item arrived damaged, faulty or incorrect.
Still have a question?
Our team can check an order, arrange a collection or help you choose the right size.